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Q&A about License and Maintenance Support
Please exit immediately if you are under 18 years old.

 5 Jun 2012 12/14/2017 12:26:00 AM
Posted By : KL Tan
Error Upgrading Win4D Advance
There is a latest version of Win4D Advance V3.0 for upgrading. There are feedback that Win4D went missing after upgrading.

This is most likely because of your Antivirus software. They will auto delete the upgraded files from your system without any warning. I am not sure why the antivirus software perform this particular action, but I am very sure our software is not infected.

The best way to avoid the above error is to ensure you disable your antivirus software before you do the upgrading. Also, please add an exclusion folder in your antivirus software for the Win4D Advance directory. This will ensure any changes will not be affected. You may follow the below example.

Open NIS > Settings > Exclude from Auto-Protect, SONAR and Download Intelligence Detection > configure

Add the folder "C:Program Files(x86)AssemblixWin4D Advance" or "C:Program FilesAssemblixWin4D Advance"

If you still unable to upgrade, call hot line 93881524 or you can make an appointment to come down our office with your computer, I can fix this for you.
 
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